PN3 HubSpot CRM · Visual Flow Charts

How Outreach, Engagements, Events & Campaigns connect
Part of the HubSpot CRM SOP & Data Dictionary  ·  Prepared by Gather 'n' Grow  ·  HubSpot Platinum Partner

Reading these charts

Outreach = Leads (cold reach to legislators, advocates and funders). Engagements = Deals (the work PN3 delivers). They are two separate pipelines. A qualified Outreach Lead converts into an Engagement / Deal, carrying its context across without re-keying.

These charts reflect the live HubSpot setup.

1 · Outreach Lead pipeline

The Outreach Lead pipeline. A Lead moves through contact stages; if it qualifies it converts into an Engagement / Deal.

Scroll sideways to follow the full flow →
NewNot started
AttemptingIn progress
ConnectedIn progress
Qualify?
Qualifiedconverts to an Engagement / Deal →
Disqualifiedclosed, no engagement
Captured at lead creation

State · Issue Area · Tier · Source · Owner · Audience type, so a qualified Lead already carries everything the Engagement / Deal needs.

Three outreach types

Bill outreach to legislators · targeted outreach to state advocates · outreach to national partners / funders.

2 · Engagement / Deal pipeline

A qualified Outreach Lead becomes an Engagement / Deal and enters the pipeline. Attribution carries across, no re-keying.

Scroll sideways to follow the full flow →
Qualified LeadOutreach
convert · attribution carries
NewDeal opens
Connected
External Information
PN3 Info / Feedback Provided
In Progress
Engagement Completed ✓
Engagement Cancelled ✕
On Holdpause, can resume to In Progress
Carries across on convert

State · Issue Area · Tier · Source · Owner, the lead's context becomes the deal's, entered once.

Deal type = work delivered

Presentation · Testimony · BCA · Info request · Citation · Data support · Consult · Guest blog.

Key rule

One legislator (Contact) can sit behind many Engagements / Deals across states and issue areas, each logged as its own Deal.

3 · Events, Campaigns & the objects

These objects don't run in a line, they interlink. The Contact sits at the centre, with the Company, Events, Campaigns and the Engagement / Deal connected around it.

employs linked to linked to attendee of source tag linked to deals linked to rolls up to sometimes linked to COMPANYlegislature · org · funder CONTACTlegislators · advocates · staff EVENTSummit · Academy · external CAMPAIGN ENGAGEMENT / DEALthe work delivered Campaign reporting

A Deal is linked to both its Contact (the point of contact requesting it) and its Company. The dotted line is optional: a Contact, or a list of contacts, can also be linked to a Campaign when needed.